I wanted to pitch in my 100 cents worth here. I am the one man crew and run a small ISP with development/hosting but my main area is search engine optimization. X-Cart has an awsome support team and I will tell you why. I host 50+ domains and have about 10 clients with full time seo monthly campaigns. X-Cart support has installed UPS shipping module after I purchased the cart for my client. Now over one year later, I still have support points and needed the USPS shipping module included for my client over at nascar-collectibles.com. X-Cart support is awsome because I do not have time to complete task like these. My client is happy, I'm happy and everyone is happy. If you need my personal review, drop by cseo.biz R.D. West Sr.